Welcome to Okuyan Tilki!

Your onlineshop for turkish children's books!

Quick help

Frequently asked Questions

What payment options are offered?

We offer various payment options:

  • PayPal
  • Credit card
  • Klarna
  • Apple Pay
  • Google Pay
  • Instant bank transfer

Unfortunately, a transfer as advance payment and payment on surname (on receipt of the goods) is not possible.

How much are the shipping costs?

The shipping costs vary depending on shipping country. The exact costs are automatically displayed during the checkout or ordering process. Here are details for how the shipping costs are calculated as an example for Germany :

  • All orders are sent as a fixed pirce for € 4,99.
  • From an order value of € 49, shipping is free.
  • All orders are shipped insured with a tracking number.
  • The shipping costs for outside of Germany can be viewed during the checkout process.
  • Free shipping within EU from 99.

We only sell our products via shipment. A pickup is unfortunately not possible.

How long does delivery take?

The products will be handed over to shipping within 1 to 2 working days after payment. You will be automatically informed via email by us or by the shipping company about the shipping status. So check your inbox regularly!

I want to return products. Is this possible?

Yes, products can be returned within the period specified in the cancellation policy .